Effective date for new users: June 13, 2023.
Effective date for existing users: June 16, 2023.
US State Supplements:
TABLE OF CONTENTS:
When you use our Services, we collect the following data about you:
|Data category||Collection means||Purpose of collection and processing||Legal basis for collection and processing|
|Your name, email and alias||You provide it to us||We use it for account creation||Performance of a contract with you|
||You provide it to us||We use this information to verify if you are eligible to use our Services||Contract (in case of health data processing, we also rely on your consent)|
||You provide it to us||We use it to set up a safe plan for you and to let you track your certain characteristics (for example, your weight)||Contract (in case of health data processing, we also rely on your consent)|
|We use it to provide you with more relevant educational articles in the app||Legitimate interest (in case of health data processing, we also rely on your consent)|
|We use some of this information in a pseudonymized manner for our internal analytics||Legitimate interest (in case of health data processing, we also rely on your consent)|
|We use it for research purposes. We may further share anonymized data with research institutions. Further, the information we get from the research may be published in blog posts, articles, or scientific publications||Legitimate interest (in the case of health data processing, we also rely on your consent)|
|The photos you upload to the app||You provide it to us||We let you upload the photos of your food as a tool to recognize the food you eat and to track it, or the photos of yourself to keep track of your progress||Contract|
|UserID||We generate it automatically||We match the data about you with such an ID as a means of pseudonymization of your personal data||Legitimate interest|
|Device information (device ID, hardware model, its operating system and version of it, mobile network information, language, time zone, IP address, unique device identifiers)||Collected automatically||We use it to provide you with an appropriate version of the application, for analytics purposes, and for crash reports||Legitimate interest|
|IDFA or Android Advertising ID (whichever is applicable to your device)||Collected automatically upon your consent||We use it for marketing purposes. Even if you have previously consented to it, you can disable the
collection of these identifiers by:
|Your name, age, sex, country, amount of meals and liquids intake during the day, BMI, dietary patterns, subscription status, fasting status, current weight and target weight||You provide it to us||If you decide to communicate with our Avo chatbot, we use this information in prompts to provide you with safer experience and with a more personal approach||Contract (in case of health data processing, we also rely on your consent)|
|Your name, email, country, contents of communications with support team||Some of it you provide to us & some of it is collected automatically||To communicate with you; to notify you about changes to the Services; to send you technical notice about your account / subscription, security alerts, administrative messages (may be sent via email, in-app or push notification). You may opt out of push notifications by changing the settings on your mobile device.||It is our legal obligation to keep you informed about your subscription and your account and otherwise in our legitimate interests of keeping you informed about your account|
|Your name, email, country, information from onboarding (excluding your health data)||You provide it to us directly||To send marketing and promotional communications to you, such as via email, push n otification or in-app messaging||Legitimate interest (or, where required by law, consent)|
|Information about your use of the application (for example, whether you use the application, frequency of your use, your engagement with features)||Collected automatically||We use it for the purpose of our analytics||Legitimate interest|
|Information from onboarding on the website||Some of it you provide to us & some of it is collected automatically||To integrate your data between the website and the application in connection with your onboarding (for example, to identify you as an existing user in the application)||Legitimate interest|
|Your device and browser information, user ID, your sex, custom events from the Services||Some of it you provide to us & some of it is collected automatically||Upon your consent, we share these data with marketing services to find similar audiences||Consent|
|Information about your subscription status (this doesn’t include your full card details)||Collected automatically||We use it to provide you with our premium Services||Contract|
|We use it for analytics||Legitimate interest|
|Details confirming the existence of relationship between us and confirmation that relationship ended, if applicable (e.g., subscription order, payment confirmation, subscription cancellation, subscription price & duration, if you used the App)||Collected automatically||We use it to enforce and/or defend our rights in case of claims||Legitimate interest|
We call all the data listed above your “personal data”.
Note about access to camera. When you choose to upload photos of your food to the app, you will typically grant us permission to access your camera or your device’s photo library. You provide such a permission through the request that appears on your mobile device (it may differ depending on your device’s operating system). You can revoke the permission through the settings on your mobile device, and here’s how to do it.
If you use an iOS device:
If you use an Android device:
Note about Avo chatbot. The Avo chatbot integrated within the App is designed solely for the purpose of providing you with the best possible experience and support for your intermittent fasting journey. The chatbot is powered by Microsoft Azure OpenAI Service.
We do not use the data you share with the chatbot for any purpose other than those specified herein, and we do not sell or share your personal information with any third parties other than Microsoft Azure to provide the service. We collect only the information necessary to provide you with safe recommendations. Moreover, we do not use data shared with the chatbot to generally train and/or create our separate artificial intelligence/products.
We retain your Personal Data for as long as your account is active or as needed for the purposes of processing. At any time, you can delete your account, as well as the Personal Data associated with it, in the app settings or by sending a request to [email protected]. Please note that we still may retain certain data about you if so needed due to applicable legislation requirements, any potential or ongoing dispute resolution, or in order to enforce our rights.
If you want to delete your account in the app, go to your profile settings, scroll down, and press the “Delete Account” button.
If you wish to exercise any of the rights you are entitled to under this Section, please contact us at [email protected].
EEA/UK residents. Individuals residing in the European Economic Area (“EEA”) and the United Kingdom (“UK”) have certain statutory rights in relation to their Personal Data including under the General Data Protection Regulation (Regulation (EU) 2016/679) (“EEA GDPR”) and the Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2020 (SI 2020/1586), as may be amended from time to time (“UK GDPR”) (collectively, the “GDPR”), including the rights specified below.
Please keep in mind that in case of a vague request to exercise any of the aforementioned right we may ask for more details if so needed to complete your request. If this is impossible, we reserve the right to refuse granting your request.
Following the provisions of the applicable law, we might also ask you to prove your identity (for example, by requesting your user ID or some other proof of your identity) in order for you to invoke the mentioned rights. We do so to ensure that no right of third parties are violated by your request, and the mentioned rights are exercised by an actual Personal Data subject or an authorized person.
Please note that we will process your request within one month after receiving it. We may extend this period by up to two months where necessary, taking into account the complexity and number of the requests. If we extend the response period, we will let you know within one month from your request. We will not discriminate against you for exercising your rights under the law.
We use reasonable and appropriate information security safeguards to help keep your personal data secure and in an effort to protect it from accidental loss and unauthorized access, use, alteration and disclosure. Unfortunately, the transmission of information via the Internet is not completely secure. Although we take measures to do our best to protect your personal data, we cannot guarantee the security of the collected information transmitted to or through our Services or an absolute guarantee that such information may not be accessed, disclosed, altered, or destroyed. Any transmission of your personal data is at your own risk. We are not responsible for the circumvention of security measures contained in the App.
If you want to report a security incident related to our Services, please contact us at [email protected].
If you are under 18, do not: (i) use or provide any information in our Services or through any of its features, or (ii) provide any information about yourself to us, including your name, address, telephone number or email address. If you are a parent or guardian and believe we have collected information from your child who is under the age of 18, please contact us at [email protected].
We may disclose the information we process about you, including your personal data, as follows:
Where required under the EEA GDPR, in case of transfers of personal data from the EEA to countries outside the EEA, where we cannot rely on adequacy decisions adopted by the European Commission (for more information, please see here) we ensure appropriate safeguards are in place to guarantee the continued protection of your personal data, particularly by signing the Standard Contractual Clauses of the European Commission (article 46(2)© GDPR). For more information on these Standard Contractual Clauses, please see here.
Where required under the UK GDPR, in case of transfers of personal data to countries outside the United Kingdom, we ensure appropriate safeguards are in place to guarantee the continued protection of your personal data, particularly by signing the UK Addendum to the EU Standard Contractual Clauses or the UK International Data Transfer Agreement, whichever is more appropriate in the given situation. For more information on UK Addendum and the UK International Data Transfer Agreement please see here. We may also guarantee the protection of your personal data by relying on adequacy decisions adopted or approved by the authorities in the United Kingdom.
Interest-based Advertising. We may partner with ad networks and other ad-serving providers that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information ad networks and ad serving providers collect about your use of the App over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.
Your Choices. Most browsers and devices are configured to accept cookies and similar tracking technologies automatically. You may be able to set your browser and device options so as to limit such technologies. You can visit the Digital Advertising Alliance (“DAA”) Webchoices tool at www.aboutads.info to learn more about this interest-based advertising and how to opt out of this kind of advertising by companies participating in the DAA self-regulatory program, and http://www.aboutads.info/appchoices for information on the DAA’s mobile app opt-out program. You can also opt out of receiving interest-based ads from members of the Network Advertising Initiative (“NAI”) by visiting the NAI consumer opt-out page at http://optout.networkadvertising.org/?c=1#! /. Opting out of receiving interest-based ads does not mean that you will no longer receive ads from us, but rather that the ads will not be tailored to your perceived interests.
For users in the European Economic Area, United Kingdom, and United States. You can manage the collection and processing of Personal Data via cookies, SDKs, and other tracking technologies by contacting us at [email protected].
You may find that some parts of the App may not function properly if you have refused cookies or similar tracking technologies, and you should be aware that disabling cookies or similar tracking technologies may prevent you from accessing some of our content. Your choices are typically device and browser specific.
If required by law, we will ask for your consent to send you promotional and marketing emails, in-app communications, and push notifications about new products, features, or offers related to our Services.
Marketing & Promotional Emails. If you wish to opt-out of our promotional and marketing emails, you can do so by following the “Unsubscribe” links in any marketing email sent to you.
Push Notifications. If you wish to opt-out of push notifications, you can do so through your mobile device settings by tapping “Settings” -> “Notifications” -> Choose Simple — > press the toggle to allow or forbid push notifications from the app.
Simple.Life Apps, Inc.
8 The Green, Ste A, City of Dover,
County of Kent, DE 19901, USA.
EEA representative: DPOEU LTD
Office 902 Oval Krinou 3 Agios Athanasios 4103 Limassol, Cyprus
Email: [email protected]
UK representative: Palta UK Ltd
Sterling House Fulbourne ROA, Walthamstow, London, E17 4EE
Email: [email protected]