Yes. If you’re in the US and your healthcare provider confirms that weight management through Simple Life is medically necessary to treat or prevent a health condition (like obesity, type 2 diabetes, or high blood pressure), your FSA/HSA funds can cover your subscription, subject to your FSA/HSA provider’s policy.
You’ll need:
Simply send your completed claim form, Letter of Medical Necessity, and Simple Life receipt to your FSA/HSA provider. Many allow online uploads through their member portal or app.
Your doctor may approve Simple Life App as medically necessary if weight loss could help manage or prevent conditions such as:
You may still qualify. Many providers approve preventive weight management if your doctor believes it could reduce your risk of developing a chronic condition.
Contact your FSA/HSA provider. They can confirm whether weight management programs like Simple Life are eligible with medical approval.
Most FSA plans expire on December 31, and unused funds are forfeited.
You can download it here: [Letter of Medical Necessity]. Take it to your healthcare provider to complete and sign. If you don’t use our letter template, ask your healthcare provider to put all the relevant details (you can find these on our template) on their letter head and sign it.
It’s best to get your Letter of Medical Necessity signed before submitting your claim. However, some FSA/HSA providers allow you to submit the letter afterward. Check with your provider to confirm their process.
Yes. If your Letter of Medical Necessity specifies a duration (e.g., 12 months), you can typically apply it to your ongoing Simple Life subscription during that period. We generally recommend a 12 month subscription as the easiest way to do this, as your Letter of Medical Necessity is usually valid for one year.
Most denials happen because of missing information. Check that your Letter of Medical Necessity is signed and dated, and that your receipt clearly shows the Simple Life purchase. You can usually resubmit once corrected.
If your claim is denied because of eligibility you may be eligible for a refund from Simple Life.
If you’ve already been reimbursed by FSA/HSA:
If you’ve been reimbursed for your Simple Life subscription through your FSA/HSA and then request a refund from Simple Life, you are legally responsible for returning that reimbursement to your FSA/HSA provider. This is required under IRS rules to prevent duplicate payments (i.e. being refunded by both Simple Life and reimbursed by your FSA/HSA).
If your claim was denied by your doctor or FSA/HSA:
If your doctor or FSA/HSA refuses your claim, you may be eligible for a refund by requesting a one directly from Simple Life, as long as you submit your refund request within 30 days of purchase.